What is Sprinklr?

Sprinklr is an enterprise unified customer experience management platform in the CRM and marketing email category. It brings social media management, marketing automation, and customer service together in one platform.

How it works

Sprinklr aggregates customer interactions from social, email, and messaging channels into a central workspace. AI-assisted routing assigns conversations to agents. Campaign management tools coordinate publishing schedules and audience targeting across channels.

Sprinklr with Laioutr

Sprinklr is planned for the Laioutr App Store. Once available, campaign audience signals from Sprinklr will connect to the Composable Digital Experience Platform in Laioutr to enable personalized page content tied to active campaigns. Teams using Content Management in Laioutr can align web content with Sprinklr's cross-channel Personalization outputs.

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