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Zenloop
What is Zenloop?
Zenloop is a customer feedback and NPS (Net Promoter Score) platform, categorised as reviews-ux, that helps businesses collect, analyse, and act on customer satisfaction data.
How it works
It triggers surveys at defined points in the customer journey, processes responses to identify satisfaction trends and detractors, and routes feedback to relevant teams via integrations with CRM and support tools.
Zenloop with Laioutr
Zenloop integrates into the Agentic Frontend Management Platform, allowing satisfaction signals to inform component-level Personalization and surface relevant content to returning customers. It is part of the B2C Growth Kit as a retention and feedback layer, and is available in the Laioutr App Store.
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